Thank you for browsing our site!
We've tried to cover major topics below but please feel free to contact us on hello@tiger-lily.co.za or 0766930482 (Call or WhatsApp) if there's any additional information we can help you with.
Turn Around Times
All goods in stock will be shipped within 2 working days of receiving payment. Thereafter, delivery of your package will take 2-4 working days unless an overnight courier option has been selected or your are situated in an outlying area.
Payment Options
- EFT
- Payfast
- Snapscan
- Pay Just Now
Shipping Options
There are a few delivery options to choose from ...
- Collection from the Tiger Lily Studio in Claremont, CT can be arranged (no charge).
- National courier bag shipping of R 95 (2-3 working days or 5-7 days for outlying areas).
- Overnight shipping is only applicable to items that fit into a courier bag and where the destination is a main city (outlying areas don't have couriers delivering daily). The fee for this service is R 135.
- There is a surcharge on the larger parcels. R 135 (Medium) or R 175 (Large).
- Free delivery when spending R 950+.
- International shipping can be arranged, please email hello@tiger-lily.co.za for a quote.
Returns & Exchanges
If you’d like to return or exchange a direct Tiger Lily purchase, please contact us within 30 days of receiving your order. Items must be unused and in saleable condition. Third-party purchases must be handled through the original seller.
Custom Orders
We love to accommodate custom orders however is takes a little extra time (5-10 working days). Some custom features require an additional fee to cover materials & design costs. Payment is required upfront and we do not accept returns on custom orders.
Wholesale Orders
Please see the Wholesale tab for details and an application form.